RxEra Prescription Support SMS Terms

Last updated: August 12, 2026

Program

RxEra Prescription Support, operated by Nexus AI Solutions LLC, sends optional service-related customer care text messages for prescription refill support. Messages may include refill timing reminders, refill request prompts, refill submission confirmations, renewal-request updates, refill status updates when available, expected pickup timing when available, and responses to support commands.

Consent

SMS consent is optional, separate from enrollment, and not required as a condition of purchase, enrollment, or use of any non-SMS service. Providing a mobile number alone does not constitute consent. Website consent is collected through a separate checkbox that is unchecked by default.

Frequency and charges

Message frequency varies based on refill activity. Message and data rates may apply.

Opt out and help

Reply STOP to unsubscribe, HELP for help, and START to resume messages if eligible. You may also contact support@rxerarefills.com for general, non-sensitive support.

Privacy

Mobile numbers, SMS opt-in data, and SMS consent are not shared with third parties or affiliates for their marketing or promotional purposes. See the RxEra Prescription Support Privacy Policy and the combined RxEra Prescription Support Terms and Conditions.